Terms of Use
Welcome to the Monarch Access Products website.
These Terms of Use explain the rules that apply when you access and use our website. By using this website, you agree to comply with these Terms of Use. If you do not agree with them, please do not use the website.
These Terms of Use should be read alongside our Terms & Conditions of Sale, Refund & Returns Policy and Privacy Policy.
- About Us
This website is operated by Monarch Access Products Ltd, a company registered in England and Wales.
Company number: 16850206
Registered office: 3 Hagley Court North, The Waterfront, Dudley, DY5 1XF
VAT number: 525 1019 29
Email: Sales@monarchaccessproducts.co.uk
Telephone: 03316 306901
- Using Our Website
You may use our website for legitimate purposes, including browsing products, obtaining product information, contacting us and placing orders.
You must not use this website:
- For any unlawful or fraudulent purpose
- To attempt to gain unauthorised access to our website, server, systems or databases
- To introduce viruses, malware or other harmful material
- To interfere with the operation, security or functionality of the website
- To use automated systems to extract or collect website content without our permission
- To reproduce or commercially exploit our website content without our permission
- In any way that could damage Monarch Access Products Ltd, our website or our reputation
We reserve the right to restrict or suspend access to our website where we reasonably believe these Terms of Use have been breached.
- Website Information
We take reasonable care to ensure that information published on our website is accurate and kept up to date.
However, information may occasionally contain errors, omissions or inaccuracies.
Product descriptions, photographs, dimensions, technical specifications, capacities, availability and other information may change from time to time.
We reserve the right to correct errors and update information without prior notice.
- Product Information
Product images are provided for illustrative purposes unless stated otherwise.
Products may differ slightly from images displayed on the website, including in relation to colour, finish, packaging, labelling or minor design details.
Manufacturers may also update or change product specifications from time to time.
Where a particular specification is important to your intended application, please contact us before placing an order so that we can confirm the current information.
- Technical and Safety Information
Information provided on this website is intended for general product information and should not replace:
- Manufacturer's instructions
- Product manuals
- Installation instructions
- Risk assessments
- Method statements
- Competent professional advice
- Applicable legislation, regulations or standards
Customers are responsible for ensuring that products are suitable for their intended application and are used in accordance with the manufacturer's instructions and applicable requirements.
If you are unsure whether a product is suitable for your requirements, please contact us before purchasing.
- Intellectual Property
Unless otherwise stated, the content of this website belongs to or is licensed to Monarch Access Products Ltd.
This includes text, photographs, graphics, logos, product information, page designs, website layouts and other materials.
You may view and use the website for legitimate personal or business purposes.
You must not reproduce, modify, distribute, publish or commercially exploit our website content without our prior written permission, except where permitted by law.
Third-party trademarks, logos and product names remain the property of their respective owners.
- Third-Party Websites
Our website may contain links to third-party websites, including manufacturers, suppliers and other organisations.
These links are provided for convenience and information only.
We do not control and are not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of a third-party website will be subject to that website's own terms and policies.
- Website Availability
We aim to keep our website available and operating correctly, but we do not guarantee that it will always be available, uninterrupted or free from errors.
The website may occasionally be unavailable due to maintenance, updates, technical problems or circumstances outside our reasonable control.
We may modify, suspend or withdraw any part of the website where reasonably necessary.
- Website Security
You must not attempt to gain unauthorised access to our website, server, systems or databases.
You must not knowingly introduce viruses, malware, spyware or other harmful material.
Any suspected misuse of the website may result in access being restricted or suspended and may be reported to the appropriate authorities where appropriate.
- Links to Our Website
You must not create a link to our website in a way that suggests that Monarch Access Products Ltd endorses, sponsors or is affiliated with another website, business or organisation unless we have agreed to this in writing.
- Purchases
Purchases made through our website are subject to our Terms & Conditions of Sale.
Our Refund & Returns Policy explains the process for returns, refunds and replacement products.
If there is any conflict between these Terms of Use and our Terms & Conditions of Sale in relation to a purchase, the Terms & Conditions of Sale will apply to that purchase.
- Privacy
Information submitted through our website is handled in accordance with our Privacy Policy.
- Changes to These Terms
We may update these Terms of Use from time to time to reflect changes to our website, business or legal requirements.
The latest version will be published on this page together with the date it was last updated.
- Governing Law
These Terms of Use are governed by the laws of England and Wales.
The courts of England and Wales shall have jurisdiction in relation to disputes arising from these Terms of Use, subject to any rights or requirements that cannot legally be excluded.
- Contact Us
If you have any questions about these Terms of Use, please contact us.
Monarch Access Products Ltd
3 Hagley Court North
The Waterfront
Dudley
DY5 1XF
03316 306901
Last updated: 20 August 2026
